Our Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

What data do we collect?

If you share it with us, BIOQUANT collects Name, Email Address, and Phone Number.

How do we collect your data?

You directly provide us with most of the data we collect. We collect data and process data when you: start a chat session with us at our website, request pricing information from us using the forms on our website, when you visit us at a research society meeting, and when you order any of our products or services, and use or view our website via your browser’s cookies. Our Company may also receive your data indirectly from the following sources: research society membership lists and university websites.

How will we use your data?

Our Company collects your data so that we can: process your order and manage your account, reply by email to your requests for information, email you with product updates relevant to your research. We do not share your data with third-parties except for hosted services we control and use in our internal business processes.

How do we store your data?

Our Company securely stores your data in Salesforce, a software as a service platform for customer management. If you place a credit card order with us, we may store some of your information with Strip, our credit card processor. If you use the chat function on our website, we may store some of your information with Zoho SalesIQ, our chat platform. If you correspond with us by email, we will store your messages in Google Gmail for Businesses. All of these services are accessed via HTTPS secure web connections. Our Company will keep your data indefinitely.

What marketing messages do you send? How can I stop them?

From time to time, we may send you information about products and services of ours that we think are relevant to your research. If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, simply reply to any of our messages with instructions and we will make the necessary updates to your information so you are not contacted again.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we a complete information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: support@bioquant.com or call us at: 615-350-7866 or write to us: BIOQUANT Image Analysis Corporation, 125 Belle Forest Circle, Suite 204, Nashville, TN, 37221, United States.

About Browser Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology For further information, visit allaboutcookies.org.

How do we use cookies?

We use cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in to the parts of the website that require signing in.

Letting you start, stop, and restart a chat conversation over several days.

Understanding how you use our website.

What types of cookies do we use?

There are a number of different types of cookies that our website uses.

Functionality Cookies – We use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in.

Third Party Cookies – A mix of first-party and third-party cookies are used. We use Google Analytics to help understand how people use our website.

How do I manage cookies?

You can set your browser not to accept cookies. The https://www.allaboutcookies.org/ website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

We keep our privacy policy under regular review and will place any updates on this web page. This privacy policy was last updated on 1 September 2020.

How do you contact us?

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: support@bioquant.com or call us at 615-350-7866 or write to us at BIOQUANT Image Analysis Corporation, 125 Belle Forest Circle, Suite 204, Nashville, TN, 37221, United States.

How to contact us if you wish to file a complaint?

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you may contact our headquarters at info@bioquant.com.